Risk & Safety Information

Welcome to Monteith’s Brewery.

This page provides general safety and visitor information for everyone attending Monteith’s, including guests dining in our restaurant or beer garden, and those joining a guided brewery tour or hosted experience. While Monteith’s is a low-risk hospitality venue, we ask all guests to take a moment to read the information below to help ensure a safe and enjoyable visit.

This information is general in nature and does not replace instructions provided by your host during your visit or experience.

ABOUT YOUR VISIT

Monteith’s is a working hospitality venue. Your visit may include one or more of the following:

  • Dining in our restaurant or beer garden

  • Visiting the bar and indoor/outdoor seating areas

  • A guided brewery tour experience (if booked)

  • Hosted tasting experiences (if booked)

  • Movement between indoor and outdoor areas

The venue is suitable for most visitors with a basic level of mobility.

 

POTENTIAL RISKS TO BE AWARE OF

Steps & Level Changes
Some areas of the brewery include steps and changes in level. A ramp is available for wheelchair access to key areas, including the Brewer’s Table. Guests may also choose to remain on the upper level if they prefer not to use steps. Please follow host instructions when moving through the space.

Beer Gardens & Surfaces
One of our beer garden areas includes steps and a pebbled surface, which can be uneven underfoot. Please take care when moving through this space. A second beer garden is fully step-free and available as an alternative.

Temperature
The brewery building can be cooler, particularly in winter months. A warm layer is recommended.

Slips & Trips
As with any hospitality venue, there is a small risk of slips or trips. Please wear appropriate footwear and take care when moving around.

Earthquakes

New Zealand is an earthquake-prone country. In the unlikely event of an earthquake while inside the venue, remain calm and follow the “Drop, Cover, Hold” procedure. Once shaking stops, follow instructions from our team and move to a safe area if directed.

 

ALCOHOL & RESPONSIBLE SERVICE

Alcohol is served as part of the Brewery Tour Experience.

  • All guests consuming alcohol must be 18+ years of age

  • Valid NZ accepted ID required:

    • New Zealand Driver Licence

    • HANZ 18+ Card

    • International Passport

  • International driver licences are not accepted

  • Alcohol must be consumed responsibly at all times

  • We reserve the right to refuse or stop alcohol service to any guest who appears intoxicated, in line with New Zealand host responsibility requirements

Non-alcoholic options are available throughout the day.

 

ACCESSIBILITY

Monteith’s is committed to providing an accessible and welcoming environment.

  • Venue, including brewery space, is wheelchair accessible

  • Ramp access available to key areas

  • Guests may remain on upper level if preferred

  • Accessible car parks available onsite

  • Seating available during tasting experience

  • Accessible toilet available onsite

  • Unisex toilets available

  • Baby changing facilities (including changing mat) available

  • Our team is available to assist with mobility requirements where possible

 

ALLERGENS & FOOD SAFETY

While we take care to provide accurate allergen information across our food and beverage offerings, it remains the guest’s responsibility to inform our team of any allergies or dietary requirements.

  • Please advise your host of any allergies before ordering or consuming food

  • For pre-booked group dining, advance notice of allergies is required

  • If you are unsure about ingredients, please ask a team member before ordering

 

HEALTH & SAFETY

  • Follow all instructions provided by your host

  • Advise our team members of any medical conditions or concerns

  • Take care when moving through the space

  • First aid trained team members are onsite at all times during operating hours

  • A defibrillator (AED) is accessible if required

  • We reserve the right to modify the experience or access areas for safety or operational reasons

  • Guests are responsible for their personal belongings during the experience

 

PARKING & TRANSPORT

Car Parking
There is ample on-site parking available, including accessible parks located close to the venue entrance. While the area is generally safe, vehicles are parked at owners’ risk. Please ensure vehicles are locked and valuables are not left visible.

Coach & Bus Parking
Dedicated coach and bus parking is available directly outside the main car park. We ask that large vehicles use this area for drop-off, pick-up.

 

EMERGENCY INFORMATION

In the unlikely event of an emergency:

  • Follow instructions from your host at all times

  • Emergency exits will be identified at the start of your experience

New Zealand emergency services: 111 (Police, Fire, Ambulance)

 

FIRE SAFETY

In the event of a fire:

  • Follow evacuation instructions from our team immediately

  • Move calmly to the nearest safe exit

  • Proceed to the designated assembly point

  • Do not attempt to collect personal belongings

 

WHAT TO BRING / WEAR

  • Comfortable walking shoes

  • A warm layer (recommended, especially in winter)

 

QUESTIONS

If you have any questions about the experience or the information above, please contact us prior to your visit.